Versand

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read in conjunction with them. By placing an order with us, you agree to the terms outlined in this policy.

Shipping Options at LUMINEX DESIGNS

Free Standard Shipping

We offer free standard shipping on all orders within the continental United States. Please refer to the table below for shipping details:

Delivery Time Order Weight Shipping Cost
5–10 business days 0–50 lb Free
5–10 business days Over 50 lb Free

 

Delivery Address Requirements

Please ensure that you provide a complete and accurate shipping address when placing your order. Once your order has been processed or shipped, we are unable to modify the shipping address.

If a package is returned due to an incorrect or incomplete address provided by you or your representative, you will be responsible for the cost of re-shipping. A valid daytime phone number is required for all orders.

Packages occasionally get returned to LUMINEX DESIGNS as undeliverable. If this occurs, please contact us to arrange for reshipment.

Shipping Coverage

We currently ship to most states within the continental United States, with the exception of the following locations:

  • Armed Forces - Americas

  • Alaska

  • Guam

  • Hawaii

  • Northern Mariana Islands

  • Puerto Rico

  • U.S. Virgin Islands

We are actively working to expand our service areas. Please check back for updates.

International Shipping

We do not currently offer international shipping.

Delays in Delivery

If your order is delayed, we will notify you as soon as possible with an updated estimated delivery date.

Questions About Returns?

Please refer to our Returns & Refund Policy for more information.

Need Assistance?

If you have any questions regarding this policy, feel free to contact us:

Email: export@luminexdesigns.com